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Blog Archive

11.04.2011 - Motivation

Question: How do I keep my staff motivated?

Answer: What you pay attention to is what you'll see more of. If you want to encourage people to think independently, own challenges, offer solutions, support their peers and be more innovative, pay attention to the efforts they make in those directions by giving honest and early feedback. Catch them doing something right, rather than waiting for the moment they need correction.

Example: "Bill, I really loved that quick feedback note that you developed and it's great you've cc'ed me with those comments. Thanks."

What you study grows. What are you growing?